Got questions? We've got answers! Your guide to One The Dollar starts here!

1. HOW DOES ONE THE DOLLAR WORK?

ONE THE DOLLAR offers $1 vouchers that provide access to amazing deals and discounts from participating merchants. Each voucher you purchase during a lucky draw period also gives you an entry into the draw for exciting prizes.

2. DO YOU ALWAYS HAVE LUCKY DRAW?

No, lucky draws are only held during specified periods. Check our website or social media pages for announcements about upcoming lucky draw periods.

3. HOW DO I PARTICIPATE IN THE LUCKY DRAW?

When a lucky draw is active, purchase any voucher during the draw period, and your order number will automatically serve as your lucky draw entry. The more vouchers you purchase, the better your chances!

3.5. Vouchers are not redeemable during blackout periods unless explicitly stated.

3.6 One The Dollar and the merchant reserve the right to impose exclusions or restrictions on specific items or services.

4. WHAT CAN I DO WITH THE VOUCHERS I PURCHASE?

Use the voucher at the merchant specified to enjoy the listed discount or deal. Simply present your receipt with the order number as proof of purchase.

5. HOW LONG ARE VOUCHERS VALID?

Vouchers are valid for 60 days from the purchase date, unless otherwise stated. Be sure to use them before they expire!

6. CAN I USE THE VOUCHER WITH OTHER PROMOTIONS?

This depends on the merchant. Some merchants allow stacking of vouchers with other promotions, while others may not. Please check with the merchant before using your voucher.

7. WHAT HAPPENS IF A MERCHANT DOES NOT HONOR THE VOUCHER?

If a merchant refuses to honor a valid voucher, please contact us at enquiry@rehances.com. We’ll work with the merchant to resolve the issue.

8. HOW ARE LUCKY DRAW WINNERS ANNOUNCED?

Winners are announced on our social media livestream at the end of the lucky draw period. Follow our social media for updates on announcement dates and livestream details.

9. WHAT HAPPENS IF I MISS A LUCKY DRAW PERIOD?

Don’t worry! Lucky draws happen periodically. Keep an eye on our website or social media for the next draw announcement.

10. CAN I GET A REFUND FOR A PURCHASED VOUCHER?

No, all voucher sales are final and non-refundable.

11. WHAT HAPPENS IF I DON'T USE MY VOUCHER BEFORE IT EXPIRES?

Expired vouchers cannot be redeemed. Please ensure you use them within the validity period to enjoy the offer.

12. WHY IS THERE A PLATFORM FEE?

The platform fee of $0.50 per transaction helps us maintain and improve our services, ensuring a seamless experience for both our customers and merchants. This fee supports operational costs, platform enhancements, and customer support, allowing us to bring you the best deals and services.

13. WHO DO I CONTACT FOR MORE INFORMATION?

For any questions or assistance, reach out to us at enquiry@rehances.com